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FAQS

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    How Can I Order?

    To place an order, please feel free to send us a message through the "CONTACT US" section on our website. Alternatively, you can email us directly at service@bestone.net with your order details and any other inquiries you may have.

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    What Payment Methods Do You Support?

    We support various payment methods, including Telegraphic Transfer (T/T), Letter of Credit (L/C), Alipay, WeChat Pay, and more. The specific payment method can be adjusted based on customer needs and contractual agreements.

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    What's a beaded collar?

    Beaded collars are made by different beads, including semiprecious stone beads, glass beads, wooden beads and acrylic beads. 

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    Do you make collars for small dogs and cats? 

    Yes, we have suitable sizes for pets of all shapes and sizes. If you have any specific needs, we also offer custom services.

  • Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

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    Which style collar is the best for my dog/cat? 

    This mainly depends on your aesthetic preference and your type of dog! If you have any specific questions, please send us an email. Collars should always be worn under supervision, just like any style of pet collar.
    However, Here are a few important things to consider:
    The beads may chemically react with some flea and tick medications, especially our wooden and acrylic beads. Additionally, glass pearls may fade or peel with prolonged wear and can cause staining on dogs with white fur, so please use caution when wearing them. While our products are technically water-resistant, we advise against wearing them during bathing to prevent any potential fading or discoloration of some components.Feel free to contact us for any help, don’t be hesitated.

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    Are these really handmade?

    Yes, they are! We have been a jewelry company since 2006 and are a top vendor for many global chain stores specializing in jewelry and beads. We have over 200 skilled artisans who focus on creating bead-based products and accessories. Due to our love for animals, we developed a pet product line. We prioritize the comfort and safety of pets, ensuring that all our products are entirely handmade.

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    Are the collars comfortable/good for dogs with allergies? 

    Each collar is strung tightly to allow the beads to gently massage your pet's neck. Many customers prefer these collars because they are lightweight and smooth, reducing friction and preventing the irritation 
    that fabric collars can sometimes cause.

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    Can I get a matching keychain and/or bracelet to match my dog? 

    Of course,Yes! Beside our professional pet product team, we were also expert of jewelry and gifts.Just let us know what kind of bracelet or keychain you need! Feel free to contact us, don’t be hesitated.

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    What are the weight differences of the beads? 

    The wooden/acrylic/resin beads are our lightest options. Semi-precious beads and glass beads are slightly heavier. Feel free to contact us with any further questions.

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    Can I hang tags on these collars? 

    Yes!Guess what? We can make tags, IDs,if you need.Please contact us for further info.

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    Can I customized and put on my logo?

    Yes, absolutely, we do support customization and OEM products. You can put your logo on the product. Please feel free to send us your design and logo, and we will work with you to create identical products with your branding. Please feel free to send inquiry and contact us anytime.